In Touch Games casinos
In Touch Games built the former casino family that included mFortune, PocketWin, Mr Spin, Dr Slot and Casino 2020. Its British operating licence was suspended on 1 September 2023 and surrendered on 5 September. The nine brands below belong to that history; three later had a separate period under Viral Interactive.
Former In Touch Games casino brands
In Touch Games Limited information
Who were In Touch Games?
In Touch Games was a British business with roots in physical gaming machines and a later specialism in mobile casinos. Its distinctive feature was the combination of an operator and an in-house games business. Instead of assembling huge catalogues from numerous outside studios, the former network built its identity around compact collections of its own games. Different brand names sat above a recognisable family of products.
That arrangement matters when comparing the casinos. A new theme did not necessarily mean a new underlying game supplier, and the largest game library was not the main selling point. Players encountered familiar mechanics in different surroundings: mFortune’s broad mobile identity, Mr Spin’s mix of slots and bingo, or Bonus Boss’s character-led presentation. The useful comparison is the product and its historical period, rather than a ranking of names.
From machines and jukeboxes to mobile casinos
The business traced its origins to 2001. Dated industry reporting names Simon and Caroline Wilson and Emil Nestor among its founders. That business history should be distinguished from the legal entity: Companies House records In Touch Games Limited as incorporated on 6 January 2003. Neither date is the launch date of mFortune, which came later.
Its early work included physical slots and touchscreen leisure machines, rather than a portfolio of casino websites. The Sound Storm digital MP3 jukebox followed in 2006, with pub groups among its customers. This hardware background helps explain the company name and its original emphasis on games that could be operated through a screen. West Bromwich Albion’s account of the business dates its move into mobile casino technology to 2006.
mFortune launched in 2007, initially with just four products: a slot, poker, blackjack and roulette. The first version was shown at the ICE exhibition at Earl’s Court. The contrast with a modern lobby containing thousands of titles is striking, but the proposition was different: bring a small casino to a phone and develop the content within the business.
More games followed, including Pirate’s Treasure and bingo, before PocketWin became the second casino brand in 2010. The expansion was therefore gradual: first add depth to the original product, then create another destination. Historical accounts recorded Product of the Year at the 2012 EGR Operator Awards and bingo and poker recognition at that year’s mGaming Awards. Those are period achievements, not evidence of a current licence or current customer satisfaction.
A growing family of brands
The company developed its design, marketing and support teams as the portfolio grew. It moved to larger Halesowen premises in 2016. Mr Spin arrived in 2016, Dr Slot in 2018, and Cashmo and Casino 2020 in 2019. Bonus Boss followed in 2020 and Jammy Monkey in 2021. The sequence explains why the older mFortune name remained the reference point for the newer brands.
By August 2021, Albion described a Halesowen business employing more than 500 people. The club announced a back-of-shirt agreement for the 2021/22 season, with mFortune appearing on its away and third shirts. This was a local commercial partnership with a Black Country employer. Albion’s announcement spoke of hoping to return to the Premier League, placing the agreement in the club’s Championship period.
Skywind’s acquisition and the Birmingham move
Skywind announced the completed acquisition on 7 June 2022. It described eight casino brands and more than 500 employees across the UK, Cyprus, Romania, Vietnam and Taiwan. The stated plan combined In Touch’s consumer businesses and games with Skywind’s wider slot and live-casino portfolio. That announcement establishes the transaction; it does not establish that regulatory penalties forced the sale.
The ownership record also changed. Companies House identifies Skywind Holdings Limited, registered in Gibraltar, as controlling at least 75% of the shares and voting rights from June 2022. The recorded control includes the right to appoint or remove directors. The distinction between the acquired business and its holding company is useful when tracing the ownership change through company filings.
The relocation from Halesowen to Birmingham brought a different kind of local attention. The December 2022 West Midlands Economic Impact Monitor reported around fifty job losses shortly before Christmas alongside the move. This is part of the company’s employment history, distinct from the subsequent loss of its British gambling licence. The reported redundancies do not establish the motives behind the acquisition or the experiences of every employee.
The company record and the casino closures answer different questions. Companies House currently shows In Touch Games Limited as active with a proposal to strike it off, a London registered office and a non-trading business classification. A registered company can still exist after gambling operations end. Its incorporation record is therefore useful for identifying the legal business, while the Gambling Commission’s notice establishes the end of the licensed casino operation.
The company’s former Brands page
The historical screenshot shows a corporate website, not a casino cashier. About, People, History, Brands, Partners, Careers and News appear across its navigation. Its central message connected distinct themes with a shared mobile experience and games described as exclusive to the group in the UK. That visible proposition explains why the small libraries were an intentional part of the network’s identity.
The image also sets a useful limit on the comparison. It describes the family’s presentation in 2022, before the licence surrender. It cannot demonstrate that a particular old offer is still available, that a domain has reopened, or that every later game carrying a familiar name belongs to the same operator. The corporate brand, the studio’s content and the consumer gambling account are separate things.
What the former In Touch Games brands offered
These profiles describe the former products. Their differences were often in presentation and the balance of games, rather than access to entirely separate catalogues. The original logos and linked brand histories help identify the businesses that appear in older account correspondence.
Casino 2020
Casino 2020 launched at the end of 2019 with a name tied to the coming year. Its appeal was unusually time-specific: the brand itself resembled a search for a new casino in 2020. That was a distinctive naming choice, although the name alone cannot establish search rankings, player numbers or the commercial success of the site.
It shared the network’s compact, internally developed game proposition. A new year in the name did not mean a different operator or an entirely independent studio. Compared with Bonus Boss’s character theme or mFortune’s longer history, its most obvious distinguishing feature was that calendar-based identity. The brand continued to appear in the group after the year 2020 had passed.
Mr Spin
Mr Spin arrived in 2016 and offered more than its slots-oriented name suggested. The historical product description included roulette and bingo alongside roughly fifty slots. Within this particular family that represented a broader mix, even though the total catalogue was small compared with large multi-provider casinos.
Its presentation emphasised a relaxed setting without the recurring host character used by Bonus Boss. That distinction is more informative than assuming every casino with “Spin” in its name was a slots-only product. For someone researching an old Mr Spin account, the bingo and roulette references are part of the original service rather than evidence that a different operator was involved.
Bonus Boss
Bonus Boss used a light fictional Mafia theme, with a host called The Boss and a game called The Spinfather. Its character-led approach gave it a stronger narrative identity than the more plainly named sister brands. The historical attraction lay in that presentation and the network’s own games, rather than the presence of a large outside supplier catalogue.
The theme should not be confused with an assessment of bonus value. A generous-looking character or a bonus-led name says nothing about wagering requirements, withdrawal eligibility or the amount a player could keep. Former promotions belong to their original terms and dates. Nor is the presence of a film-inspired name evidence of an official film licence.
Dr Slot
Dr Slot launched in 2018 with eight exclusive games, an especially small opening collection even by this network’s standards. The later historical account described a library approaching fifty slots. Its plain presentation put the emphasis on the games themselves, with less of the character storytelling used by Bonus Boss.
WhichBingo’s 2019 winners list confirms Dr Slot won Best New Slots Site at the ceremony on 26 June. That award is a specific historical distinction, not a permanent quality score. It helps explain why the small launch attracted attention without turning the site into a current British recommendation.
mFortune
mFortune was the original 2007 casino and the starting point for the wider family. Its four-game launch grew into a more varied mobile product, with bingo joining the original casino categories. The importance of the brand is its place in that development: it preceded the later themed destinations and gave the company a consumer identity beyond its machine-making origins.
It also won Best Slots Site in the 2019 WhichBingo awards. Unlike most of the former In Touch names, mFortune later appeared in Viral Interactive’s domain record. That later chapter needs its own operator and date when reading reviews or account documents; it does not mean the In Touch licence continued.
All nine former In Touch Games casino brands
The table counts consumer brands, not domain entries. mfortune.co.uk and casino.mfortune.co.uk were one mFortune brand; slotfactory.com and www.slotfactory.com were one Slot Factory brand.
| Former brand | Historical distinction | Historical relationship |
|---|---|---|
Bonus Boss | Character-led casino with a fictional gangster theme. | Former In Touch Games brand |
Cashmo | Mobile-led casino identity built around the Cashmo name. | Former In Touch Games brand |
Casino 2020 | Time-specific casino concept created around the 2020 name. | Former In Touch Games brand |
Dr Slot | Slots-led member of the former network with a compact catalogue. | Former In Touch Games brand |
Jammy Monkey | Later minimalist brand that appeared under both former operators. | Former In Touch Games brand |
mFortune | Flagship mobile-first brand with both In Touch and Viral periods. | Former In Touch Games brand |
Mr Spin | Broader former product mix that included slots, bingo and table games. | Former In Touch Games brand |
Pocket Win | Veteran phone-first brand that appeared under both former operators. | Former In Touch Games brand |
| Slot Factory | Former in-house games and casino brand; the old domain no longer represents an In Touch casino. | Former In Touch Games brand |
Regulatory action before the closure
The record began before the two fines most often associated with the company. In May 2019, the Commission announced a £2.2 million payment in lieu of a financial penalty for shortcomings in anti-money-laundering and consumer-protection safeguards. A regulatory settlement and a financial penalty are different forms of action, so they should not all be described as identical fines.
In March 2021, a £3.4 million fine and official warning followed. The findings included inadequate customer interactions, weaknesses in examining source-of-funds information and SMS promotions that omitted significant deposit limits and expiry information. An additional licence condition required an independent audit at the operator’s expense. These were concrete control and marketing failures, not a finding that every game result was manipulated.
The January 2023 announcement of a £6.1 million penalty followed a March 2022 compliance assessment. Examples included a seven-week delay in interacting with a flagged customer and accepting a claimed £6,000 monthly income without verification. The Commission also identified failures to implement the company’s own money-laundering controls. This was the third substantial action, rather than an isolated administrative mistake.
The September 2023 closure and the later Viral period
The Commission’s September 2023 notice records immediate suspension on 1 September, followed by surrender on 5 September. It expected an orderly closure and clear information about withdrawing funds. Suspension did not itself prohibit withdrawals. The notice is the dated record of those events; the former account 2091 register link now returns no entry, so it cannot be used as a fresh live domain-status list.
mFortune, PocketWin and Jammy Monkey subsequently appeared under Viral Interactive’s separate domain record. Viral’s licence summary records its permissions as surrendered on 11 November 2024, and those three domains are inactive there. The later record also contains other names, including Lucky Casino and MadSlots, which were not thereby members of the original In Touch family.
An old balance therefore needs the operator and transaction date as well as the brand name. The Commission’s closure guidance expects businesses to communicate clearly, address liabilities and provide continuing routes for unresolved funds and disputes. A later appearance of the same logo does not by itself establish that an earlier account or liability transferred. Keep the original statements and correspondence when pursuing the relevant complaint route.
In Touch Games casinos FAQ
How many In Touch Games casino brands were there?
The former family comprised nine consumer brands. The closure notice lists more domain addresses because mFortune appears under both its main and casino subdomain.
When did In Touch Games lose its British operating licence?
The Gambling Commission announced suspension on 1 September 2023 and records surrender on 5 September 2023.
Did every brand move to Viral Interactive?
No. The later Viral domain record contains mFortune, PocketWin and Jammy Monkey. It does not establish that the whole In Touch portfolio moved.
Were the casino operator and game supplier the same thing?
In Touch combined consumer casino operations with in-house game development. The brand, software and legal account operator still describe different roles.
Are the historical games and offers current recommendations?
No. These descriptions explain the former products and their differences. They do not establish a current offer or a reopened British casino.